Returns & Exchange
We want you to be completely satisfied with your purchase
Return Policy
Return period
For eligible consumer purchases, a statutory 14-day withdrawal or return period applies only where the law governing your purchase provides it. Other returns require written agreement with MARINAC.
Condition
Return eligibility and the required condition depend on applicable law, the product and any written terms supplied with the order. We will confirm the requirements before you send an item.
How to initiate a return
Contact our manager via phone, email, or messenger to arrange the return.
Return shipping
Responsibility for return shipping and its cost follows applicable law and the written return instructions we confirm for the order.
Refund
If a refund is due, we issue it without undue delay after confirming eligibility and inspecting the item, subject to applicable law and the payment method's processing time.
Warranty
Claims concerning manufacturing defects are assessed under applicable mandatory law and any written warranty or product terms supplied with the order. The available remedy is confirmed after review and may include the remedy required by law.